WhatsApp turf booking

Players book your turf inside WhatsApp, day or night: pick a day, court and time, pay the advance to your UPI, and get a confirmation. No missed messages, no double bookings.

Most turf bookings in India already start on WhatsApp. The trouble is that a person has to answer every message, check the register, quote a price and chase the advance, often late at night. Turf Access turns that into WhatsApp turf booking that runs itself: a booking bot that shows the free slots, holds the one the player picks, takes the advance to your UPI and confirms.

How the WhatsApp booking flow works

  1. The player sends "Hi" to the Turf Access WhatsApp number, or opens your venue's WhatsApp booking link.
  2. The bot shows your venue's menu: book a slot, my bookings, cancel, venue details.
  3. They pick the day, the court, the start time and how long to play. Only free slots are shown, with the price for each.
  4. They confirm. If you take an advance, the bot sends your UPI QR and a Pay button, and holds the slot for a few minutes.
  5. After paying, they reply "paid" (or tap Payment done). The 12-digit UTR is optional extra proof for you.
  6. You get an alert, check the payment in your bank and confirm. The player gets a confirmation on WhatsApp, and a reminder before the game.

Players who share their location can also find turfs near them.

Book with a voice note, in Tamil or English

Players don't have to tap through the menus. They can send a voice note or type a sentence, like "pickleball tomorrow 7pm in Chennai" or "நாளை சாயங்காலம் 6 மணிக்கு பேட்மிண்டன்". The bot reads the sport, day, time and place, shows your free courts with the price, and asks with options when something is missing. Tamil chats get Tamil replies, and nothing is booked until the player taps Confirm. Read how turf booking by voice note works.

Why a bot beats answering by hand

Answering by handWith the booking bot
Messages missed at night or during busy hoursAnswers instantly, any time
Checking the register before every replyShows only slots that are free right now
Two people promised the same slotEach slot locks the moment it's booked
Chasing the advanceThe slot frees itself if the player doesn't pay
Screenshots you can't trustUTR check, with reused UTRs flagged

Payments stay yours

The advance goes straight to your UPI ID. Turf Access never holds player money and takes no commission. Every payment waits for your confirmation, so a fake screenshot can't confirm a booking by itself. Read how to check UPI payments for fake screenshots for the checks that matter.

The same slots, prices and rules power your web booking link and the desk. A slot booked on WhatsApp disappears from the link and from your board at once, so nothing is ever double-booked. Want a manual system first? Our guide on taking turf bookings on WhatsApp covers templates and rules that work.

Pricing: pay per booking, no commission

Buy booking credits in packs. Each online booking uses one credit; walk-ins and phone bookings you add are free. Prices include GST, and every pack includes 10% free cancellations.

Starter₹59950 bookings · ₹11.98 each
Basic₹1,199110 bookings · ₹10.90 each
Club₹5,299550 bookings · ₹9.63 each
Arena₹11,7991,250 bookings · ₹9.44 each

Frequently asked questions

How do players book a turf on WhatsApp?

They message the Turf Access WhatsApp number, pick the day, court, time and length with buttons, and pay the advance to your UPI ID. The slot is held while they pay, and they get a confirmation and a reminder in the same chat.

Do I need a WhatsApp Business API account?

No. Players book through the Turf Access WhatsApp number, with your venue's own code. You don't need to set up or pay for the WhatsApp Business API yourself.

Can players still message me directly?

Yes. Your own WhatsApp stays as it is. The booking bot handles bookings, and messages it can't answer are flagged so the venue team can reply.

What if a player sends the wrong payment details?

The bot explains how to find the 12-digit UTR. If the details are wrong a second time, it gives the player your venue's number to sort it out directly, and the chat is flagged for you.

Can players cancel on WhatsApp?

Yes, before your cancellation cut-off. The bot shows their upcoming bookings and cancels the one they choose, and the slot opens for others.